Shipping policy

This policy is applicable to domestic (United Kingdom) countries. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING  COSTS

All shipping on our website is free. We do not charge anything for shipping whether the product is shipped.

 

B. TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY

In general, domestic shipments are in transit for 3 – 5 days (Monday to Friday). The order cut-off time will be 12:00 PM Greenwich Mean Time (London). Domestic order handling time is 1-2 business days (Monday to Friday).

C. Delivery Terms

We use DHL and FEDEX to deliver the product.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@physionshop.com  or Call Us at +44 07360 508090.

E. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, we cannot cancel it or return it.

F. Parcels Damaged In Transit 

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.