This policy is applicable to domestic (Australia) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein. A SHIPPING COSTS All shipping on our website is free. We do not charge anything for shipping whether the product is shipped.
B. TRANSIT, HANDLING & ORDER CUT OFF TIME DOMESTICALLY
In general, domestic shipments are in transit for 15 – 20 days (Monday to Friday). Order cut off time will be 12:00 PM Australian Western Standard Time (Perth). Domestic order handling time is 1-5 business day (Monday to Friday).
C. Delivery Terms
We use DHL and FEDEX to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [email protected] or Call Us at +61 0480 022 846.
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.